Based in Lincoln our well-established client is looking to recruit 2 part time experienced Customer Service Advisors to join their small but busy team.
Working in a fast -paced environment you will be responsible for-
- Dealing with day-to-day customer services queries and issues
- Answering email ticket systems
- Dealing with live chat functions and incoming telephone calls.
- Liaising with factory staff regarding orders and possible substitutions
- Liaising with product suppliers/delivery companies
- Providing website support to customers
The ideal candidate will be happy working in a busy environment and should possess the following skills:
- Punctual
- Organised
- Professional
- Strong Multitasker
- Detail orientated.
- Excellent computer skills.
- Have a friendly and helpful personality.
- Patient and kind when explaining to customers.
Hours of work will be a Monday and Tuesday and either a Wednesday or Thursday
09.00 – 3.30 or 10.00- 4.30 to be agreed.
On site parking Holiday
20 days + bank holidays
Own transport is ideally Required
Salary £23,500 pro rata